Privacy policy

Last Updated: Apr 27, 2026

Introduction

Purpose

This Privacy Policy (“Policy”) explains how Red Rock Epoxy (“Company,” “we,” “us,” or “our”) collects, uses, and protects your Personal Information when you visit our website (the “Site”) or interact with our services.

Scope

This Policy applies to all users (“Users”) of our Site and services, including those requesting quotes, contacting us, or engaging with our epoxy flooring and concrete coating services in Las Vegas, Nevada.

Commitment to Privacy

Red Rock Epoxy is committed to protecting your privacy and handling your Personal Information responsibly. We do not sell your personal data. By using our Site, you agree to the collection and use of information as described in this Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that can be used to contact or identify you, including:

• Full name
• Email address
• Phone number
• Property address or project location
• Details about your flooring project
• SMS/text message information (if you opt in)
• Any other information you choose to provide

We collect this information to respond to inquiries, provide quotes, schedule services, and improve our customer experience.

Log Data

When you visit our Site, we may automatically collect information such as:

• IP address
• Browser type and version
• Pages visited
• Date and time of visit
• Time spent on pages
• Device type and identifiers

This data helps us analyze website performance and improve usability.

Cookies

We use cookies to improve your browsing experience and understand how users interact with our Site. You can disable cookies through your browser settings, but some features may not function properly.

Advertising & Remarketing

We may use third-party advertising tools such as Google Ads and Facebook to show relevant ads based on your interaction with our Site.

These platforms may use cookies and tracking technologies to display ads. You can manage or opt out through the following:

• Google Ads Settings: https://www.google.com/settings/ads
• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
• Facebook Ad Preferences: https://www.facebook.com/adpreferences
• Digital Advertising Alliance: http://www.aboutads.info/choices

Do Not Track (DNT)

Our Site does not currently respond to “Do Not Track” browser signals.

How We Use Your Information

We use your Personal Information to:

• Provide and manage our services
• Respond to inquiries and provide quotes
• Schedule and complete epoxy flooring projects
• Communicate via email, phone, or SMS (with consent)
• Improve our website and services
• Monitor performance and fix technical issues
• Send updates or promotional content (if opted in)

SMS / Text Messaging

Consent

By providing your phone number, you consent to receive SMS messages from Red Rock Epoxy related to your inquiry, project updates, or promotions.

Opt-Out

You may opt out at any time by replying “STOP.” After opting out, you will no longer receive messages. Message and data rates may apply.

Use of SMS Data

We do not sell or share SMS opt-in data with third parties except as required by law.

Sharing of Information

We do not sell your Personal Information.

We may share your information only in the following situations:

• With service providers who assist in operating our business (e.g., CRM, marketing tools)
• To comply with legal obligations (court orders, subpoenas, etc.)
• To protect our rights, property, or safety

All third-party providers are required to keep your information secure and confidential.

Your Rights (Nevada & U.S. Users)

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent for SMS or email communications

To exercise your rights, please contact us using the details below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from children under 13. If we become aware of such data, it will be deleted.

International Users

If you access our Site from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site means you accept those changes.

Contact Information

If you have any questions about these Terms and Conditions, please contact:

Red Rock Epoxy
Las Vegas, Nevada 89117
📞 +1 702-844-0024
📧 redeockepoxylv@gmail.com